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RB2B vs. Freshsales: A Deep Dive into Lead Generation Strategies

Date: 10/5/2024

Written by: Chris Sheng

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When comparing RB2B (Response B2B) and Freshsales for lead generation, it’s essential to consider how these platforms help businesses attract, manage, and convert potential customers. Both tools serve the same fundamental purpose—boosting sales and improving customer relationships—but they approach it differently.

1. Overview of RB2B and Freshsales

RB2B is a lead generation tool designed to help B2B marketing companies find, manage, and connect with potential customers. It’s focused on simplifying the process of reaching out to other businesses, typically offering features like automated lead sourcing, email campaigns, and CRM integration. On the other hand, Freshsales—part of the Freshworks suite—is a sales CRM with a strong focus on lead management, customer tracking, and automation. It helps sales teams capture leads, follow up efficiently, and automate repetitive tasks so that they can focus more on closing deals.

2. Lead Generation Capabilities

  • RB2B:
  • Specializes in finding B2B leads using automated sourcing from various databases.
  • It is used for businesses that heavily rely on outbound marketing, as it provides a robust engine for email prospecting.
  • RB2B can help generate a pipeline of leads by automating outreach processes and tracking responses, focusing more on lead capture.
  • Freshsales:
  • It is known for its built-in lead scoring, web form integration, and tracking tools that help nurture leads.
  • Supports both inbound and outbound lead generation through web form integration, email marketing, and a built-in phone dialer.
  • It provides strong contact management and helps sales teams prioritize the hottest leads through its AI-powered insights, giving salespeople an edge when deciding which leads to pursue.

3. Ease of Use

  • RB2B:
  • Easy to set up for outbound lead generation campaigns, especially when using pre-built email templates and automated tools.
  • Focuses more on lead generation without the additional complexity of full CRM features, making it straightforward for businesses that want a leaner approach.
  • Freshsales:
  • While slightly more complex than RB2B, it’s designed for teams looking for an all-in-one CRM and lead management solution. Because of its variety of tools, it takes a little more time to set up, but once up and running, it’s extremely intuitive.
  • Users can manage leads in a single platform throughout the entire sales funnel, from capture to conversion.

4. Automation and AI

  • RB2B:
    • It automates the lead generation process, particularly outbound campaigns. It’s great for scaling cold email outreach efforts and following up with engaged leads.
    • It does not offer the advanced AI-based lead scoring and insights that Freshsales does.
  • Freshsales:
    • Freshsales uses AI to provide predictive insights, lead scoring, and deal closure probabilities. This means it can suggest the best times to reach out to leads or which leads will most likely convert.
    • Automates many parts of the sales process, including follow-ups and workflows, ensuring leads don’t slip through the cracks.

5. Pricing

Pricing for RB2B is more accessible for small businesses, even mid-sized, that focus on outbound lead generation without needing any complex CRM capabilities. The cost of this tool depends on the number of leads or campaigns the company wishes to run. In comparison, Freshsales offers different types of pricing tiers, which helps make it more flexible for small and large businesses and enterprises. The pricing of this tool depends on the number of features and team members using the platform. Because of that, it can get expensive if you need all the available features.

Conclusion

If your primary focus is outbound lead generation and you need a more straightforward tool that automates email prospecting and lead capture, RB2B is a good choice. However, suppose you’re looking for a full-featured CRM that handles lead generation and comprehensive sales management. In that case, Freshsales is the better option, especially with its AI-powered tools and automation.

The decision depends on how much automation and depth you need in your lead generation process. RB2B offers simplicity and focus, while Freshsales provides a broader, more detailed approach.

Visit RB2B and Freshsales to learn more about these tools.