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Productboard vs. ClickUp: A Comprehensive Comparison

Date: 9/28/2024

Written by: Chris Sheng

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When looking for tools to streamline your product management, project planning, or team collaboration, two names that might pop up are Productboard and ClickUp. Both are potent platforms designed for different needs that best fit your business goals. Let’s dive into how these two compare without getting too technical or bogged down in bullet points.

The Overview: What Are They Exactly?

Productboard is a product management platform that helps product teams gather insights, understand customer needs, and prioritize what to build next. It’s designed for product managers who need to keep most of their focus on what features are most important and why. ClickUp, on the other hand, is a project management and productivity platform. While it can manage products, its focus is project tracking, team collaboration, and task management. It’s meant for teams that want only one place to organize everything when working on a multi-step project.

User Interface and Ease of Use

Productboard has a clean and focused design tailored for product managers. It’s built around managing roadmaps, feedback, and prioritizing features. Due to its structure, it emphasizes showing where your product is going and why you’re making certain decisions. 

ClickUp has customization options, and its interface is more adaptable to different use cases. Depending on how you visualize tasks, it lets you switch between views like lists, boards, timelines, and Gantt charts. ClickUp is probably a more powerful tool for sheer flexibility. However, Productboard’s focus on product management means that its UI might feel more straightforward and more manageable for teams mainly focusing on product development.

Key Features: What Do They Offer?

Productboard is about product discovery, gathering user insights, and translating those insights into prioritized product roadmaps. It integrates with customer feedback channels like email, surveys, and customer support tools, helping you understand what your users want. Its prioritization system is designed to let you score features based on customer value, effort, or whatever other metrics you choose.

ClickUp, on the other hand, is more about task and project management. You can assign tasks, set deadlines, track progress, and communicate with your team—all within one app. It also offers features like time tracking, goal setting, and workload views, making it useful for managers to monitor many moving parts.

Integrations and Ecosystem

Productboard integrates deeply with product-specific tools like Jira, Trello, Figma, and customer relationship management (CRM). It makes sense since its goal is to help product managers manage feature requests and build out roadmaps. However, ClickUp is an all-in-one platform that integrates with everything: Slack, Google Drive, GitHub, Zoom, Zapier—you name it. It replaces all the other apps you’d use for task management, time tracking, and communication. 

Team Collaboration and Communication

Product managers can use ProductBoard to share roadmaps and get buy-in from stakeholders. It helps create a clear view of where the product is heading, making it easy to explain why certain features are prioritized over others. ClickUp, however, is a collaboration machine. Teams can communicate within tasks, leave comments, assign subtasks, and tag each other. The built-in docs feature lets you create knowledge project documents in the app. It is more convenient if you’re the kind of team that needs to have things done quickly and constantly collaborate. 

Pricing

Productboard’s pricing tends to be steeper because it’s a specialized tool for product managers. If you’re solely focused on product management and need all the bells and whistles to gather insights and prioritize features, Productboard is a solid investment. The most popular plan used is the Pro Plan, which costs $59/month and offers the best features. 

ClickUp, on the other hand, is more affordable and scalable for teams of all sizes. It offers free and low-cost plans that give you access to many features, making it accessible to small businesses and startups while offering enterprise plans for larger organizations. 

Who Should Choose What?

Suppose you’re a product manager looking for a tool to help you stay organized, align your team around a shared product vision, and prioritize features based on real customer insights. In that case, Productboard is probably your best bet. But if you need a flexible project management tool to handle a wide range of tasks, ClickUp will be the best option here.